How It Works

The complete customer journey.

See exactly how Auto Business Assist handles every stage — from the first tap on your website to a booked appointment in your diary.

  1. Step 01
    Website Enquiry

    AI chat greets every visitor and captures intent instantly.

    • Instant reply
    • Brand voice
  2. Step 02
    Phone Call

    AI receptionist answers every call in a natural voice, 24/7.

    • 24/7
    • Human hand-off
  3. Step 03
    Missed Call

    Auto-SMS within seconds and continues the conversation.

    • SMS
    • Recovery
  4. Step 04
    Live Chat

    Real-time chat across your website, social & Google Business Profile.

    • Omnichannel
  5. Step 05
    Lead Qualification

    The AI asks the right questions to filter genuine buyers.

    • Filters
    • Photos
  6. Step 06
    Instant Quote

    Accurate pricing generated from your rules, sent in seconds.

    • Rules-based
  7. Step 07
    Automatic Follow-Up

    SMS and email nudges until the customer confirms.

    • SMS
    • Email
  8. Step 08
    Business Dashboard

    Every conversation, quote and booking in one clean view.

    • Analytics
  9. Step 09
    Appointment Booking

    Customers pick a slot straight from your diary.

    • Calendar sync

Customised to your business

During your free onboarding session we configure the AI with your pricing rules, tone of voice, service areas and diary — so every conversation feels like it came from your best employee.

Never miss another customer enquiry.

Book a free 45-minute discovery call and see how Auto Business Assist can be customised to your business.